LGBTQ Resources

Westside Regional Medical Center is committed to providing top quality care to all people including lesbian, gay, bisexual, transgender and questioning (LGBTQ) people. Above all else, we are committed to the care and improvement of human life. We provide expert healthcare in a respectful environment.


The Healthcare Equality Index (HEI) asks healthcare organizations whether they meet four foundational criteria for LGBT patient-centered care known as the “Core Four.” Organizations that meet all Core Four criteria are awarded the status of “Leader in LGBT Healthcare Equality.”

Source:, August 2014

HEI Core Four are:

Patient Non Discrimination

  • Patient non-discrimination policy (or patients’ bill of rights) includes the term “sexual orientation” and the term “gender identity”
  • LGBT-inclusive patient non-discrimination policy is communicated to patients in at least two documented ways

Equal Visitation Equal Visitation

  • Visitation policy explicitly grants equal visitation to LGBT patients and their visitors
  • Equal visitation policy is communicated to patients in at least two documented ways

Employment Non-Discrimination Employment Non-Discrimination

  • Employment non-discrimination policy (or equal employment opportunity policy) includes the term “sexual orientation” and the term "gender identity"

Training in LGBT Patient-Centered Care

  • Staff receives training in LGBT patient-centered care (HRC offers free, expert online training to staff at all levels)

Source:, August 2014


Our Patient Non-Discrimination Policy has specific language that prohibits discrimination based on sexual orientation, gender identity or gender expression.


Our policy allows for a same-sex partner, family member, friend, or other individual to be present with the patient for emotional support during the course of their stay. Same-sex partners are recognized as the patient’s family, even if the partners are not legally married.

Advanced Directives

Patients may designate any person as a decision-maker for care should they become unable to make these decisions yourself. This includes designating a same-sex partner as a surrogate decision maker. Advanced Directive agents are chosen by the patient and do not need to be biologically related. Please inform staff if you desire to create an Advance Directive.

Documentation in Medical Records

Westside Regional Medical Center maintains the confidentiality of all health information. We encourage you to inform your healthcare providers of your sexual orientation/gender identity so appropriate care can be provided.

Your Name and/or Sex in Your Medical Record

Your name in the medical record will reflect your legal name and gender as it appears on your identification.

If you believe your rights are being denied or your health information isn’t being protected, you can file a complaint with the hospital Privacy Officer ((954) 452-2186), your health insurer or the U.S. government at